Atea Vergo 2.1

Atea Global Services is pleased to announce the release of Atea Vergo 2.1
Atea’s tool for managing roll-out projects.

New in Atea Vergo 2.1

  • Work Descriptions
  • Import & Export Logical Units
  • Improved Edit Resource
  • Improved Import Resource
  • Bug fixes

 

Work Descriptions

Up until now Vergo has told you where and when a plan should be carried out. Now Vergo also tells you what to do.

Work Descriptions can be found under Plan > Work Descriptions.

A work description contains instructions for the roll-out technician.

The instructions can be formatted with Markdown.

When a roll-out technician works with a plan, he or she can easily view the work descriptions attached to the plan.

 

 

Import & Export Logical Units

It is now possible to import and export Logical Units.

This is useful if you want to move Logical Units between projects, or if you have an organizational
structure from another system that you would like to import into Vergo.

Logical Units are imported and exported in plain text files.

Logical Units names are separated by a pipe symbol ( | ).
The root node is the left most, and its leaf is the right most logical unit.
Vergo will automatically create any missing Logical Units in order to import a logical unit.
This means only leaf nodes are required.

This text file becomes the structure below upon import.

 

Improved Edit Resource

Great news! You no longer have to click the Edit button in order to edit a resource.

This change will be implemented throughout Vergo during the winter.

You can click a field and start typing right away. As simple as it gets.

 

Improved Import Resource

We have improved Import Resource in several ways:

  • If you have resources in your Excel file that already exists in Vergo, you can delete them from Vergo prior to import with a single click
  • Any warning or error messages will be displayed directly on the page
  • Possibility of specifying an explicit Logical Unit path for resources in Excel file
  • General UI improvements

In the image above, we have uploaded a file that contains a resource with a name that already exists in Vergo.
Since we cannot have duplicate resources of the same type in Vergo, we can easily delete the duplicate resource in Vergo before we do the import.
When this resource has been deleted, all valid resources will be imported from the Excel file.

In this example we also see a warning of duplicate resources in the file itself. PC002 and PC003 will be skipped upon import, since they are conflicts.
If we want to import those resources, we need to make sure that all resources of the same type in the file has a unique name.

It is now possible (but not required) to explicitly specify the path to a Logical Unit for a Resource.
Use the column LogicalUnit, in the Import Template Excel file.

This is useful if you have multiple Logical Units with the same name, but want to specify which specific Logical Unit the Resource should belong to.

 

Atea Vergo 2.1 is available now at ateavergo.com

Sign in with your Atea account

You can now login in Vergo with your Atea ONE account.

Instead of clicking the ‘Log in with Microsoft Account’ button, type your Atea email in the input field.
When you have typed your full email address, the windows will display ‘Single Sign-On Enabled’

If you are unable to sign in using Internet Explorer / Edge on your Atea ONE client – either switch to Google Chrome or add https://ateavergo.com to your trusted sites in Internet Explorer.

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Service Market 6.1.6

Hello people! It’s time again for a release of Service Market 6.1.6 into the crisp, clear autumn air! It’s a minor release, but with a few feature requests implemented, as well as some addressed issues.

As requested from one of our customers, the nifty way of handling access rights through group mappings, previously used only in Manage Password service is now available for use in the Manage and Cancel User Deployment services. This means that you with rather fine granularity can configure users to have manage/cancel rights over only certain other users. All set up through the AD and configured on the corresponding products through the Product Administration service.

Also the filter settings in the My Approvals service are now remembered the next time you go there. This is performed with a cookie, so if you use several different devices or browsers, you will have to set it for each.

There is now a link in the Manage Computer and User Deployment service in the Primary Device / User section, that allows you to shortcut directly to that corresponding service with the User or Computer open.

Bear in mind that for this to work seamlessly, you have to have access to that user or computer in the corresponding manage Service. If you have several Manage products available, the (alphabetically) first in the list will be used to access the resource when linked.

Finally there is now a tweak in the View – Search Orders service that lets you see the affected user in the Target User column for the Request and Cancel User Deployment services. However this affects only the list view for convenience in finding orders. The orders themselves actually still has the same target User for purposes of receiving mails and so on.

That’s it for this time around. Keep the suggestions coming, and enjoy autumn!

Happy installing and upgrading!

 

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Atea Vergo 2.0

Atea Global Services is pleased to announce the release of Atea Vergo 2.0
Atea’s tool for managing roll-out projects

New in Atea Vergo 2.0

  • Sign in with your Atea account
  • Interactive Help
  • Custom Field Categories
  • Bug fixes

 

Sign in with your Atea account

You can now login in Vergo with your Atea ONE account.

Instead of clicking the ‘Log in with Microsoft Account’ button, type your Atea email in the input field.
When you have typed your full email address, the windows will display ‘Single Sign-On Enabled’

If you are unable to sign in using Internet Explorer / Edge on your Atea ONE client – either switch to Google Chrome or add https://ateavergo.com to your trusted sites in Internet Explorer.

Note: If you are missing your old projects, see the instructions in the bottom of this post.

Interactive Help

One of our most important goals is to make Vergo easy to use. As a step in this direction, we have added interactive guides to Vergo.

In upper right corner, you will find the link to the interactive help.

A good place to start is the ‘Step-By-Step Guide’

We will add more help topics later on.

Custom Fields categorization

In order to make custom fields on a resource more readable and easier to deal with, we have added categories for custom fields.

In this example we have created two categories – Location and Device.

Categories for custom fields are managed on the resource types.

Navigate to ‘Resource Types’

Open a resource type

Here, you can create categories. To add a custom field to a category, simply drag it until it snaps under the category with a bit of indentation.

The ‘Show in My Work’ check box lets you define which custom fields that will be visible for the roll out technicians in ‘My Work’.
In this example we have enabled the custom field ‘Room’ for display.

My existing Vergo projects are missing when I sign in with my Atea account?

Since you are using a different email, you have to login with your previous account and invite yourself to your own projects.

Sign out from Vergo and sign in using your Microsoft Account.

Click ‘Not your account’ and then ‘Log in with Microsoft Account’

Go to ‘My Projects’

Go to settings for the project

Click ‘Edit’

Type your Atea email and press the + sign. Switch on the Admin switch.
Save and Close. Logout from Vergo and sign in using your Atea email.

The project should now be available for your new user.

 

Atea Vergo 2.0 is available now at ateavergo.com

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